FAQs
General Questions
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Sit and Stride offers professional dog walking, pet sitting, and drop-in visits for dogs of all sizes and energy levels. We also provide feeding, water refreshment, and light playtime as part of our service.
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We currently serve Williamsburg, Greenpoint, and Dumbo. If you're unsure if we cover your area, feel free to reach out!
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We operate from 7 AM to 1 PM for dog walking. Pet sitting and drop-in visits may have flexible availability. Reach out if you have specific scheduling needs.
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We offer both private and small group walks (up to 2-3 dogs) based on your dog’s temperament and your preference. Private walks ensure one-on-one attention, while group walks are great for socialization.
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We still walk in light rain or snow, but for severe weather (thunderstorms, blizzards, extreme heat/cold), we’ll adjust the walk time, provide a quick potty break, and indoor play if needed.
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Your dog will have a consistent walker to build trust and routine. All of our walkers are experienced, Pet Cpr certified, background-checked, and trained in dog handling and safety.
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We accept payment through our website. Additionally, we also accept Venmo, Zelle, and cash. Payment is due at the time of booking or before the scheduled service.
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Walks canceled with at least 24 hours’ notice: Full refund or reschedule.
Walks canceled within 24 hours: 75% Charge.
No-shows or cancellations within 2 hours: Full charge.
For pet sitting, we require at least 48 hours’ notice for cancellations.
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We can arrange secure key storage, or you can provide access via a lockbox or smart lock. Keys are handled with the utmost security.
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In case of an emergency, we’ll contact you immediately. If urgent, we will take your pet to the nearest vet or your preferred veterinarian.
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Our boarding includes overnight stays in a safe, comfortable home environment. Your dog will receive regular walks, playtime, feeding, and plenty of attention. We aim to keep their routine as close to normal as possible
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Your pup will stay in a cozy, home-style environment with us, not in a traditional kennel. We provide a safe, comfortable space with plenty of room to relax and play.
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Drop-offs are typically between [7 A.M -1 P.M], and pick-ups/ drop offs are between [7 A.M-1 P.M]. If you need a different time, let us know in advance, and we’ll do our best to accommodate.
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We provide at least [2] walks per day, plus potty breaks and playtime. If your dog has specific exercise needs, we’ll adjust accordingly.
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This depends on your preference and business needs. We offer solo boarding for dogs who prefer to be the only pet, or they can socialize with other friendly, pre-screened dogs.
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For first-time boarders, we may recommend a short trial stay (a day or overnight) to ensure your dog is comfortable in our environment.